Returns & Exchanges
At Tulip Flowers Tr LLC, we take pride in the freshness of our floral arrangements and home decor; however, if you are not entirely satisfied with your purchase, we are here to help. Due to the perishable nature of our products, please notify us within 24 hours of delivery to initiate a return or replacement.
Return Process
- 1.Contact Support
Email our customer care team or call our boutique within 24 hours of receipt, providing your order number and a brief explanation of the issue.
- 2.Provide Documentation
Attach clear photographs of the flowers or home products to help us understand the condition of the items upon arrival.
- 3.Evaluation
Our floral experts will review your request and determine if a replacement, store credit, or refund is the best solution based on our quality standards.
- 4.Resolution
Once approved, we will schedule a complimentary redelivery of fresh blooms or process a refund to your original payment method within 5-7 business days.